United States Census 2020 logo

Release Number CB19-CN.18

Release Number CB19-CN.18

NOV. 18, 2019 — The U.S. Census Bureau today released the Mail Contact Strategies Viewer showing how the country will be asked to respond to the 2020 Census. Nearly every household will be invited to respond online, by phone or by mail to the census starting in mid-March 2020. Most areas—about three of every four households—will receive an invitation to respond online (or by phone), while the other households will receive a paper questionnaire along with an invitation to respond online. Regardless of which invitation they receive, all households that have not yet responded will receive a paper questionnaire by mid-April. This map also shows which households will receive English/Spanish bilingual invitations and questionnaires.

The interactive map illustrates the contact strategy to inform the public and partners of the Census Bureau’s plan to count everyone by geographic location for the 2020 Census. A decade of research and testing has determined the best way to invite everyone to respond to the 2020 Census.

Who Will Receive a Paper Questionnaire First?

Most households will first receive a letter asking them to complete the census questionnaire online with information about how to respond online or by phone in English plus 12 non-English languages. Areas less likely to respond online, approximately 21.8% of households, will receive a paper questionnaire along with the invitation to respond online or over the phone. Areas assigned to receive a paper questionnaire first have a low self-response rate to the Census Bureau’s ongoing American Community Survey (ACS), and have either low internet response rates, high population over age 65, or low rate of internet subscriptions. Continue Reading…

Who Will Receive Bilingual Invitations?

The 2020 Census supports language needs across the country. All households will receive information about how to respond in 12 non-English languages online and by phone, and about 9.3% of households (13 million) will receive English/Spanish bilingual invitations. Continue Reading…

2020 Census Resources for the Media

We’re here to help you get the most out of our tipsheets, press releases, trainings, and media services. If you have a question, give us a call at 301-763-3030 or contact our Public Information Office at pio@census.gov.